I am writing to inform this Federation about unfair treatment by African Capital microfinance.

I applied for an emergency loan a month ago, the institution has not paid my loan up to now and my employer has made a deduction from my payslip.

My effort to reach them is in vain because they have been playing tricks on me. I have requested them to stop that loan since it did not help me at the time of need but still they have refused it.

Kindly assist me on what to do because iam currently confused and frustrated. Thank you in advance.